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Frequently Asked Questions

Q: “How will Covid 19 effect anything I book?"

A: Bookings will go ahead where restrictions allow, if they can't we will reschedule. Depending on the current government guidelines at the time, very little should change regarding the session itself. As long as you adhere to social distancing measures, sanitise your hands and wear a face covering where needed.

 

Q: “Do I need to bring anything on a course?"

A: Depending on the location and course you are doing kit requirements may differ, but as long as you bring suitable Footwear, clothing, refreshments, suncream when applicable, and a good attitude we're sure we can sort anything else out.

 

Q: "What footwear shall I bring?"

A: Sensible closed-toe shoes with good tread are preferred for all courses.

No flip-flops or Crocs.

 

Q: "Will there be toilets?" 

A: During foraging courses, public toilets may not always be available. During bushcraft courses, some locations have compost toilets on site.

 

Q: "Do I need to bring money?"

A: It would be wise as some public facilities now charge, we may also be near to local shops or cafes.

 

Q: "What if I can't attend my course?"

A: Just let us know as soon as possible. We will always try to reschedule any courses where possible at no cost to you. You may choose not to attend a future course, unfortunately in that event, our course fee is non-refundable.

See our T's & C's

Q: "Can children attend the courses?"

A: Yes, Under 16's are welcome on all of our courses. Under 3's can attend free of charge. All children must be supervised by a responsible adult throughout the course duration. 

 

Q: "Can I bring my dog?"

A: Yes, we welcome well-behaved dogs and owners. Some locations may require dogs to be on a lead at all times. Bushcraft locations may have resident animals. Please inform us before the course if you wish to bring your dog/s.

Q: "Are You Insured?"

A: Yes, we are covered by a £5 Million Insurance policy

 

Q: "Is it safe?"

A: Everything we do is to the best of our professional ability. All the necessary risk assessments have been completed. Instructors are First Aid trained and have years of experience teaching beginners in a safe and controlled environment.

 

Q: "Is anyone qualified?"

A: Yes, as well as 20 years of experience in the respective fields and 10+ years of teaching them, Dan is also a qualified Outdoor First Aider, Beach Lifeguard, NSPCC Safeguarding officer, White Water Safety & Rescuer, Archery GB Instructor, Institute of Outdoor Learning (IOL) accredited training in bushcraft competency.

Any other instructors we use will meet similar criteria.

Q: "What if I have allergies or medical conditions?"

A: Any allergies, dietary requirements or medical conditions need to be brought to our attention during booking.

If you have any further questions please don't hesitate to in contact via email:

INFO@BLACKROCKOUTDOORCOMPANY.CO.UK

Well Behaved Dogs Welcome  | T & C

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